Course Description: This customized training program will teach store managers and leaders within the business to apply effective leadership skills that focus on enhancing customer service, selling skills and teamwork. The training will provide managers with a toolbox of leadership skills and resources that they will relate to and be able to apply effectively every day. They will learn how to set strategic collaborative team goals and be able to coach, guide and motivate team members to achieve maximum sales and service results.
Course Duration: The course consists of 2 modules, each training module takes approximately 15-20 minutes to complete
Who Should Attend: Owners, Store Managers, Assistant Managers, Operations Managers, Sales Managers, Human Resource Managers
Learning Outcomes:
- Tips and techniques on how to motive others
- One-on-one coaching techniques
- Planning and conducting productive team meetings
- Strategically set goals to enhance overall employee productivity and performance
- Measure individual employee performance through one-on-one employee evaluations