ASP 6 - Creating Positive Teamwork and a Positive Working Culture
Creating Positive Teamwork and a Positive Working Culture
Course Description:
This is a series of online training courses that can be taken individually or as a complete course, including the whole series. The training courses have been built on strategies to build customer relationships and exceptional customer service. Techniques to grow customer relationships as their trusted advisor and how to develop your preventative maintenance business to enhance the overall success of Automotive Service Providers.

Course Duration:
The course consists of 1 module taking approximately 35 - 40 minutes to complete

Who Should Attend:
Owners, Store Managers, Assistant Managers, Operations Managers

Learning Outcomes:
  • Understanding the importance of a positive mindset and how it's connected to service
  • Techniques in maintaining a daily positive attitude and co-worker relationships
  • Develop overall shop morale and a positive working environment
  • How to build positive co-worker relationships for shop success
  • Improve the shop's overall performance and productivity
  • Positive attitude and mindset self–evaluation exercise
  • Learn how to develop a personal and professional plan for improvement
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