Course Description: A positive work environment is not just a good way to bring customers into the business. It is a great way to retain ambitious and hard-working employees. If a manager is not doing all the little things to create a positive work culture, it will eventually effect the bottom line. This course can not only help new managers to have a plan to create positivity, it is a wonderful refreasher course for vetern leaders to double check how they are coaching others to stay positive.
Course Duration: The course consists of 2 modules, each training module takes approximately 15-20 minutes to complete
Who Should Attend: Owners, Store Managers, Assistant Managers, Operations Managers
Learning Outcomes:
- Learn how to develop your team to perform at peak levels
- Understand how to motivate your employees
- Coach your team to create the ultimate customer service experience
- Use a roadmap to launch online training initiatives
- Have a plan on how to conduct one-on-one coaching sessions
- Coach to create a positive work environment