96% of consumers say customer service is an important factor in their choice of loyalty to a brand
Is your customer service generating loyalty, referrals and profits?
If not, I can help.
My Inside Sales and Customer Service Certification Course will equip your staff with the necessary tools to provide exceptional customer service
This course will:
* Elevate the current skills of your inside sales counter staff
* Improve listening, speaking and telephone communication skills
* Help your staff deal with difficult customers and complaints
* Teach staff to project a consistent professional image
If you are a store manager, operations manager or a human resources professional, this course is an effective, cost-efficient way to train staff using an automotive aftermarket focused program. Check out the video for more information and then fill out the form to enroll