ASP 5 - Pre-Service Essentials and Offering Preventive Maintenance
Pre-Service Essentials and Offering Preventative Maintenance
Course Description:
This is a series of online training courses that can be taken individually or as a complete course, including the whole series. The training courses have been built on strategies to build customer relationships and exceptional customer service. Techniques to grow customer relationships as their trusted advisor and how to develop your preventative maintenance business to enhance the overall success of Automotive Service Providers.
Course Duration:
The course consists of 1 module taking approximately 35 - 40 minutes to complete

Who Should Attend:
Owners, Service Managers, Assistant Managers

Learning Outcomes:
  • Preservice essentials and customer service excellence to earn maintenance business
  • Learn communications skills to build trust on why to follow OEM recommended maintenance
  • Overcome common objections with ease in order to schedule regular service intervals for vehicle maintenance
  • Apply the tools and strategies shared to grow your business and reduce stress on the shop
  • Learn how to develop a personal and professional plan for improvement
Please login here
register for an account to purchase this course

Forgot your password?